when($request->filled('id'), fn ($q) => $q->where('id', $request->id)) ->when($request->filled('status'), fn ($q) => $q->where('status', $request->status)) ->when($request->filled('type'), fn ($q) => $q->where('type', $request->type)) ->when($request->filled('order_no'), fn ($q) => $q->where('order_no', $request->order_no)) ->when($request->filled('question_order_no'), fn ($q) => $q->where('question_order_no', $request->question_order_no)); } // 查询列表 public function select(Request $request) { $page = new Pages($request, WorkOrder::query()); $page->before(function ($query) use ($request) { $user_id = $request->user()->id; if(!AdminUsers::isAdmin($user_id)){ $query->where('user_id', $user_id); } $query->select(WorkOrder::$selectFields); return $this->whens($query, $request); }); $result = $page->paginate(); return $result; } // 导出 public function export(Request $request) { $query = WorkOrder::select(WorkOrder::$selectFields); $query = $this->whens($query, $request); $query->orderBy('created_at', 'desc'); $header = [ '用户id' => 'user_id', '工单订单号' => 'order_no', '问题订单号' => 'question_order_no', '分类 1号卡 2宽带 3设备 4靓号 5权益' => 'type', '标题' => 'title', '详情' => 'detail', '图片JSON' => 'images', '状态 1待处理 2已处理 3已完结' => 'status', '创建时间' => 'created_at', '更新时间' => 'updated_at', '删除时间' => 'deleted_at', ]; $getEnValue = $this->getEnValue(); $excel = new SpoutExport($header); $excel->setQuery($query); $result = $excel->setEnum($getEnValue)->spoutToExcel('excel_out'); return $result ? success($result['url']) : error(); } // 导入 public function import(Request $request) { $header = [ '用户id' => 'user_id', '工单订单号' => 'order_no', '问题订单号' => 'question_order_no', '分类 1号卡 2宽带 3设备 4靓号 5权益' => 'type', '标题' => 'title', '详情' => 'detail', '图片JSON' => 'images', '状态 1待处理 2已处理 3已完结' => 'status', '创建时间' => 'created_at', '更新时间' => 'updated_at', '删除时间' => 'deleted_at', ]; $SpoutImport = new SpoutImport($header); $dataList = $SpoutImport->setRequest($request)->getExcelData(); return $dataList; } // 获取枚举值 public function getEnValue() { $data = []; return $data; } // 查询一条 public function find(Request $request) { $request->validate([ 'id' => 'required|integer', ]); $result = WorkOrder::with(['work_order_question'])->where(['id' => $request->id])->select(WorkOrder::$selectFields)->first(); return success($result); } // 添加 public function insert(Request $request) { $request->validate([ // 'name' => 'required', ]); $result = WorkOrder::create($request->all()); if ($result) { return success(); } else { return error(); } } // 修改 public function update(Request $request) { $request->validate([ 'id' => 'required|integer', ]); $result = WorkOrder::where(['id' => $request->id])->update($request->all()); if ($result) { return success(); } else { return error(); } } // 删除 public function delete(Request $request) { $request->validate([ 'ids' => 'required', ]); $id_str = $request->ids; $arr = explode(",", $id_str); // 查询是否存在子数据 // $count = Shop::whereIn('tm_id',$arr)->count(); // if($count > 0){ // return ['code'=>0,'msg'=>"存在子数据,禁止删除"]; // } $result = WorkOrder::whereIn('id', $arr)->delete(); if ($result) { return success(); } else { return error(); } } // 创建工单 public function createWorkOrder(Request $request) { $request->validate([ 'question_order_no' => 'required', 'type' => 'required', 'title' => 'required', 'detail' => 'required', ]); $user_id = $request->user()->id; $exists = WorkOrder::where('user_id', $user_id)->where('status', '!=', WorkOrder::STATUS_YIEJIU)->exists(); if ($exists) { return ['code' => 0, 'msg' => "您已创建工单,请先完结"]; } $result = WorkOrder::create([ 'user_id' => $user_id, 'order_no' => UtilsHelper::order_id(), 'question_order_no' => $request->question_order_no, 'type' => $request->type, 'title' => $request->title, 'detail' => $request->detail, 'images' => $request->input('images', null), ]); if ($result) { return success(); } else { return error(); } } // 完结工单 public function endWorkOrder(Request $request) { $request->validate([ 'id' => 'required', ]); $user_id = $request->user()->id; $result = WorkOrder::where(['id' => $request->id, 'user_id' => $user_id]) ->where('status', '!=', WorkOrder::STATUS_YIEJIU)->update([ 'status' => WorkOrder::STATUS_YIEJIU, ]); if ($result) { return success(); } else { return error(); } } // 回复工单 public function replyWorkOrder(Request $request) { $request->validate([ 'work_order_id' => 'required', 'detail' => 'required', ]); $user_id = $request->user()->id; $workOrder = WorkOrder::where('id', $request->work_order_id)->first(); if (!$workOrder) { return ['code' => 0, 'msg' => "工单不存在"]; } if ($user_id == $workOrder->user_id) { $type = WorkOrderQuestion::TYPE_USER; $workOrderStatus = WorkOrder::STATUS_DANCHU; } else { $type = WorkOrderQuestion::TYPE_SYSTEM; $workOrderStatus = WorkOrder::STATUS_YITI; } $result = WorkOrderQuestion::create([ 'work_order_id' => $request->work_order_id, 'op_user_id' => $user_id, 'type' => $type, 'detail' => $request->detail, 'images' => $request->input('images', null), ]); if ($result && $workOrder->update(['status' => $workOrderStatus])) { return success(); } else { return error(); } } }